Covid-19 Stats Bot
A conversational bot built on SAP Conversational AI that provides real-time Covid-19 infection statistics for any country on demand.
The Covid-19 Stats Bot demonstrates how real-time information can be displayed to individuals using a system-agnostic conversational interface that can gather data from external sources. The bot listens for names of countries and responds with up-to-date total infection rates.
Built on SAP Conversational AI, whose open-source webchat client allowed full customisation and branding. When a user asks for stats on a given country, the bot sends the request to a Node.js application hosted on SAP Cloud Platform. This app acts as a gateway service between the bot and the API provider, allowing custom formatting before the bot presents the data.
SAP Conversational AI also provides monitoring of failed user interactions — when the bot fails to understand a question, those statements can quickly be added to its training data.